Privacy Policy

1. Introduction

Flarestorm Vinter Architecture ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our architectural services. Please read this privacy policy carefully.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data: Name, email address, telephone number, mailing address, and other contact information you voluntarily provide when inquiring about our services.
Project Information: Property details, project requirements, budget parameters, and design preferences shared during consultations.
Financial Information: Payment information, billing addresses, and transaction records for services rendered.
Technical Data: IP address, browser type, operating system, referring URLs, and other technical information automatically collected when visiting our website.
Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

3. How We Use Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain our architectural services
To process your inquiries and respond to your requests
To develop and execute architectural designs and project plans
To communicate with you about projects, services, and updates
To process payments and maintain financial records
To improve our website and service offerings
To comply with legal obligations and professional standards
To send you marketing communications (with your consent)

4. Disclosure of Your Information

We may share your information in the following situations:

Service Providers: With contractors, engineers, consultants, and other professionals necessary to complete your project.
Regulatory Authorities: With building departments, municipal authorities, and regulatory bodies as required for permits and approvals.
Legal Requirements: When required by law, court order, or other legal process.
Business Transfers: In connection with any merger, sale of company assets, or acquisition.
With Your Consent: When you have given explicit consent to share your information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no electronic transmission or storage system is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

Under Canadian privacy law (PIPEDA), you have the right to:

Access your personal information we hold
Request correction of inaccurate or incomplete information
Request deletion of your personal information (subject to legal retention requirements)
Withdraw consent for marketing communications
Lodge a complaint with the Privacy Commissioner of Canada

7. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Project-related information is retained in accordance with professional architectural standards and regulatory requirements, typically for a minimum of 7 years.

8. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:
Email: info@flarestormvinter.info
Phone: (604) 555-0187
Address: 1250 Homer Street, Suite 410, Vancouver, BC V6B 1C5

Terms of Service

1. Agreement to Terms

By engaging Flarestorm Vinter Architecture for architectural services or using our website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services Provided

Flarestorm Vinter Architecture provides professional architectural services including but not limited to: Residential Architecture, Commercial Building Design, Sustainable Design Consulting, Winter Climate Optimization, Interior Space Planning, and Building Energy Efficiency consulting.

3. Client Responsibilities

Clients agree to:

Provide accurate and complete information regarding project requirements
Respond to requests for information in a timely manner
Make timely payments in accordance with agreed-upon terms
Obtain necessary approvals and permits as required
Provide site access as needed for project development

4. Intellectual Property

All designs, drawings, specifications, and other documents prepared by Flarestorm Vinter Architecture remain our intellectual property. Upon full payment, clients receive a license to use the designs for the specific project. Designs may not be reused, reproduced, or modified without our written consent.

5. Payment Terms

Payment terms will be specified in individual service agreements. Late payments may incur interest charges. We reserve the right to suspend services for non-payment. All fees are in Canadian dollars unless otherwise specified.

6. Limitation of Liability

Flarestorm Vinter Architecture's liability is limited to the fees paid for services. We are not liable for consequential, indirect, or punitive damages. Our professional liability is covered by professional indemnity insurance as required by law.

7. Termination

Either party may terminate services with written notice. Clients remain responsible for payment of services rendered up to the termination date. Upon termination, we retain all intellectual property rights unless otherwise agreed.

8. Governing Law

These terms are governed by the laws of British Columbia and Canada. Any disputes shall be resolved in the courts of British Columbia.

Professional Licensing & Compliance

Professional Accreditation

Flarestorm Vinter Architecture operates in full compliance with the Architects Act of British Columbia. Our principal architects are registered members of the Architectural Institute of British Columbia (AIBC) and maintain all required professional certifications and continuing education requirements.

Professional Standards

We adhere to:

The AIBC Code of Ethics and Professional Conduct
Canadian Building Codes and provincial building regulations
Accessibility standards and universal design principles
Environmental and sustainability standards
Professional liability insurance requirements

Insurance Coverage

Flarestorm Vinter Architecture maintains professional liability insurance (errors and omissions) and general liability insurance as required by the AIBC and applicable regulations. Certificate of insurance available upon request.

Accessibility Commitment

We are committed to ensuring accessibility for persons with disabilities. We comply with the Accessible Canada Act and the British Columbia Accessibility Act. If you have accessibility concerns or require accommodations, please contact us.

Environmental Compliance

Our sustainable design practices comply with applicable environmental regulations and standards, including energy efficiency requirements, green building standards, and environmental assessment protocols.

Complaints and Dispute Resolution

If you have concerns about our services, please contact us directly. Unresolved professional conduct issues may be referred to the Architectural Institute of British Columbia. We are committed to fair and transparent dispute resolution.

Cookie Policy

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.

Types of Cookies We Use

Essential Cookies: Required for the website to function properly
Performance Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and choices
Analytics Cookies: Help us improve our website and services

Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Privacy & Legal